FAQ

If you have other burning questions we weren’t able to address here, feel free to email or whatsapp.

What shipping methods do you offer?

We use reliable carriers with standard and specialized shipping options to ensure your order arrives safely and on time.

Do you ship internationally?

Yes, we ship worldwide. Delivery times vary by destination and may be affected by customs.

How long does delivery take?

elivery time depends on your location, typically between 10 to 20 business days.

Can I track my order?

Yes, once shipped, you will receive a tracking number via email to monitor your package.

What payment methods do you accept?

We currently accept PayPal, which supports major credit cards and secure transactions.

Is it safe to pay with PayPal?

Yes, PayPal offers buyer protection and encrypted payment processing for your security.

Can I pay with a credit card without a PayPal account?

Yes, PayPal allows credit card payments without requiring you to create an account.

Can I use other payment methods?

Currently, PayPal is our only payment method. Contact us if you need assistance.

How do I place an order?

Simply browse our products, add desired items to your cart, and proceed to checkout. Enter your shipping and payment details, review your order, and submit. You will receive a confirmation email once your order is placed.

Can I cancel or change my order?

Please contact us as soon as possible if you need to cancel or modify your order. We process orders quickly, so early communication is essential. Changes may not be possible once the order has shipped.

Do I need an account to place an order?

No, guest checkout is available. However, creating an account allows you to track orders, view purchase history, and enjoy faster checkout in the future.

What is your return policy?

We accept returns within 30 days of delivery for most items, provided they are unworn, unused, and returned in their original packaging. To start a return, please contact our support team first — unauthorized returns will not be accepted.

Please note:

  • Customers are responsible for return shipping costs unless the item is damaged or incorrect.
  • Customized, clearance, or final sale items are non-returnable.
  • All returns must be approved and include tracking information.

For full details, please review our [Refund Policy].

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